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2.3
Poor
7 reviews
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Company details
800-387-2331
PO Box 484, Jersey City, NJ 07303-0484, USA. Overnight Mail: Harborside 2, 200 Hudson Street, Suite 501, Jersey City, NJ 07311-1113.
Review summary
Based on 7 reviews. Average rating 2.3 out of 5.
ETRADE is a US based online brokerage firm offering trading across investment products such as stocks, ETFs, options, mutual funds, and futures. The company provides various account types including standard brokerage, retirement (IRA), and managed portfolios. ETRADE offers intuitive trading platforms such as Power E*TRADE, along with extensive research tools, educational resources, and multiple fu
DW
Daniel Whitman
22 Dec 2025
Decent but Could Be Better
Trading is fine, but withdrawals and support are slow.
PH
Paul Henderson
21 Dec 2025
Disappointing Experience Overall
Feels like they don’t care about customers anymore — it’s a struggle to get simple things done and the overall experience has been disappointing.
AM
Ayesha Mahmood
20 Dec 2025
Locked Out During Important Trade
My account was locked for verification issues right when I needed to make a trade, and it took too long to get access back. Really disappointing experience.
RK
Robert Klein
19 Dec 2025
Hidden Fees and Poor Communication
I was charged unexpected fees and there was no clear explanation. The communication from the company feels unclear and unhelpful.
NP
Nina Popescu
18 Dec 2025
Withdrawal & Transfer Issues
Trying to transfer funds out has been a very long and complicated process. They tell me different things every time I contact support.
VA
Victor Alvarez
17 Dec 2025
Slow and Confusing Support
Every time I call or chat, I get a different answer. The support team seems confused and can’t solve basic problems.
MC
Melissa Carter
16 Dec 2025
App Keeps Crashing
The app constantly crashes and freezes when I try to view my positions or make simple transactions — very frustrating to use day-to-day.